Juggle Privacy policy

V1.1 - January 1, 2020


  • This agreement (the "Agreement") regulates the use of the Juggle web service ("Juggle"). The parties to the Agreement are you as a user of Juggle ("you", “tenant” or “landlord”) and Juggle AS with organization number XXXXX, ("the Company", "we" "our" or "us").
  • You accept the Agreement when creating a user profile with Juggle.
  • The terms can be changed at any time. When changing the terms that we assume are material to you, you will always be notified well in advance of the change, so that you can decide whether to continue using Juggle on the new terms.
Here at Juggle, we take personal privacy very seriously. As a general rule Juggle does not collect your personal information unless you choose to provide that information to us. When you choose to provide us with your personal information, you are giving Juggle your permission to use that information for the stated purposes listed in this Privacy Policy. If you choose not to provide us with that information, it might limit the features and services that you can use on this website.

Generally, the information requested by Juggle will be used to provide a feature or service to you, such as commenting, support, or providing future content better tailored to your interests. A description of Juggle’s intended use of that information, how that information is collected, security measures Juggle takes to protect that information, and how to grant or revoke consent for collection and use of that information will be fully described the ‘Privacy Notice’ section of this Privacy Policy.

If you have any questions about your information at Juggle, please send us an email at hello@juggle.properties.

What information do we collect about you?

  • Forms (contact info)
  • Login or signup information (names and passwords)
  • Cookies (web browsing history)
  • Commenting scripts (IP address and location)

When you use Juggle, you give us access to various personal information. When you create your account, or log in, we require you to enter and verify your email address.

We need this information to create an account and to identify you. Contact information is used so that we can contact you when needed, and also for tenants and landlords to be able to connect, create issues, send and receive invoices and communicate through Juggle..

If you have chosen to share analysis and usage data (by giving us explicit consent), we will record information about the type of technology you use. Examples of data recorded are type of web browser, and how you interact with Juggle.

We can share anonymised data with third parties to ensure the operational stability of the service. We will never share your personal information with third parties.

We request access to some features through your web or mobile browser. This is to give you the best user experience. Any access we ask for, and why we ask for it, will at all times appear in our Privacy Statement.

  1. Your contacts - When you use Juggle on your mobile device to invite tenants to join your properties we may ask for access to your contacts. We do not store your contact list at any time and we will not send it to anyone else.
  2. Camera and Photo Album - When you create an account and add a profile picture, and when you create maintenance issues, you will be able to add images. For this we need access to your camera and photo album. We do not have access to images other than those you choose to upload.
  3. Email - In order to provide you with information about events related to your user or your participation as a landlord or tenant at a particular property, we need permission to send you email notifications regarding invitations, maintenance issues, invoicing and changes to property information..

If you contact juggle’s customer support through the web, it will be sent with information about your phone and your operating system, or your web browser. This makes us more effective in providing you with support.

Information you provide about others

We do not store your phone book. Information you provide about tenants (name and phone number) associated with inviting a tenant and maintaining a relationship with them through Juggle, will only be used to perform the mentioned tasks.

When inviting tenants who do not already use Juggle, their contact information is shared with Juggle. If the invitee does not sign up to Juggle within 31 days, we will delete this contact information.

What do we use the information for?

We primarily use the personal information we collect to provide you with our services and to customise the Juggle service for you. We also use your information to improve and develop Juggle.

We will from time to time send you information about Juggle, such as tips on using the service, news, statistics, surveys and other relevant information. Such information may also include information about potential business partners.

We do not use any personally identifiable information about you in any other way without first requesting your consent.

Do we share your personal information with others?

We do not share your information with others unless you consent to do so, or we are required to disclose your personal information pursuant to law or governmental decisions.

How long do we keep your personal information?

Unless longer storage is required by law, we do not store personal data beyond what is necessary to fulfil its intended purpose. This means that unless the information is no longer relevant, your information will be retained and used in accordance with this Privacy Statement as long as you have a Juggle user profile.

If you delete your Juggle profile, all of your information will be deleted unless continued storage is required for a period of statutory reasons or for possible disputes. The information can also be stored for statistics and analysis purposes and will be completely anonymised. Although you delete information on the website, and we delete it in underlying systems, it may take up to 31 days before all backups are also deleted.

We have established routines for deletion and anonymisation of data in accordance with the above, and you may remove, modify, or request that we remove or modify information from your user profile by sending an email to hello@juggle.properties.

Privacy Policy Security

juggle.properties takes information security very seriously, and has established and documented routines and measures to ensure the integrity, availability and confidentiality of the information in accordance with section 13 of the Personal Data Act. We take many precautions to ensure that the information we collect is secure and inaccessible by anyone outside of our organisation.

These precautions include advanced access controls to limit access to that information to only internal personnel who require access to that information. We also use numerous security technologies to protect all data stored on our servers and related systems. Our security measures are regularly upgraded and tested to ensure they are effective.

We take the following specific steps to protect your information:

  1. Use internal access controls so only limited personnel have access to your information.
  2. Anyone with access to user information is trained on all relevant security and compliance policies.
  3. Servers that store visitor information are regularly backed up to protect against loss.
  4. All information is secured through modern security technologies like secure socket layer (SSL), encryption, firewalls, and secure passwords.
  5. All access safeguards described above are in place to prevent unauthorised access by outsiders to information stored on or transmitted by our systems.

Privacy Policy: Choice, Access, and Redress

You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. Ask for a list of personal information we have about you, if any.
  2. Request a change, correction, or deletion of your personal information.
  3. Request that we avoid collecting anything in the future (opt-out).

If you do not wish to have cookies stored on your machine, you have the option to turn cookies off in your browser. However, keep in mind that turning off cookies may impact how this website functions. Disabling browser cookies will also impact how other websites you visit store browser cookies as well.

If you believe at any point that we are not following this privacy policy as stated, please contact us immediately via email: hello@juggle.properties.


We will periodically update this Privacy Policy if and when we make changes that affect how we process personal information.

In the event of major changes we will inform you by email or when you log in to your Juggle account.